ix SSL Proxying is not active

This browser connection is not routing through the ix SSL Proxy, or SSL decryption is disabled for cert.ix.tools.

Troubleshooting checklist

  1. System Proxy enabled: Confirm ix System Proxy is turned on in the ix app.
  2. ix root CA trusted: Install and trust the ix Root CA certificate in macOS Keychain Access (Always Trust).
  3. cert.ix.tools included in SSL decryption: Make sure SSL Proxying is enabled and cert.ix.tools is not excluded or bypassed.